Here From Shark Tank?
Welcome to Geek Chic!
Robert Gifford
You may know that our company is on an episode of ABC's Shark Tank, air date 5/17/13. And if you didn't know that, well, now you do.
For those of you who are new to us:
Geek Chic Fan Club
Your gateway to special privileges, member-only items, and more social cache than you can socially cash. (Finally, you can buy something at Geek Chic for less than five dollars.) Read more here.
The Minimalist
New from Geek Chic:
The Minimalist: A Modern Antique.
We previewed this table at select stops during our roadshow last year, and customers placed pre-order deposits in remarkable numbers. If you have always desired the functionality of our dining tables, but longed for more aesthetically modern lines, this is your table.
TABLESFor Game Room and Dining Room 
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STORAGEFor Comic Books, Collectibles, and Display 
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TABLESLiving Room, Kitchen, and Coffee tables 
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SEATINGThe Butt Stops Here 
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Gameroom AND Dining Room TABLES
The Sultan
The Spartan
The Vizier
The Minimalist
The EmissaryKitchen, Living Room, Coffee TABLES
The Portal
The Envoy
The Hoplite
The RiftStorage
The GM's Valet
The Alexandria Codex
The Keep
The League
The CuratorSeating
8 hour Chairs
8 hour Stools
Bench
Coffee Table Stools
Bespoke and Customizations
What is Bespoke?
Think of it in terms of tailoring. None of our furniture is off the rack-- it's all what would be described as "made to measure". It starts with a pattern, and with a series of thorough measurements and expert guidance, you get the perfect fit.
Bespoke is one step further. Bespoke is for the client looking to have something made for them and them alone-- it's the highest degree of customization available. With a special valet and the dedicated time of our research and development team, we work with you to create individualized furniture that will last you a lifetime.
Who is a client?
You may not know quite what you're looking for. But you know we're the people to do it.
Who isn't?
To be clear: Simply having money is not enough to work with Geek Chic. (Though it certainly doesn't hurt.) You're asking us to make you something-- it's a personal process.
If you're not willing to go on a journey with us, you shouldn't attempt a bespoke project. You need to give up a little control to get the best from us-- we are engineers, designers, and craftsmen with decades of experience, and we're here to solve your problem. Sometimes, we're even here to solve your solution.
How much does it cost?
Bespoke projects can be between several hundred dollars to several hundred thousand dollars. It is all relative to the scope of the project. A simple way of estimating is to try to compare your project with a piece from our catalog. It can not cost less than that.
Gift Certificates & MembershipsBecause cards are boring and money is awesome. 
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Gaming AccessoriesIn support of the games you love. 
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Mustache MonoclesDignity... for your face. 
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Card StorageStep one: put your deck in a box. 
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Gift Certificates & Memberships
Gift Coins
Depository
Mustache Monocles
The Class ActGaming Accessories
Dice Tower
Entropy Engine
Command SticksCard Storage
Deck Flask
Card Carrier
Ladies and gentlemen, we're ready to go!
The Roadshow is your way to see the noble table in its natural state: surrounded by geeks.
We drive out to your town with half a houseful of furniture, set it up where you can get your hands on it, and stick around to chat. If you want to try before you buy, convince a spouse, inspect our drawers, park your rear in an 8 hour chair, or clear up any unsightly doubts-- nothing beats seeing a Geek Chic table in person!
Speaking of "in person": this is a great way to meet the fine folk of Geek Chic. Our Roadshow team is the real deal. We're not on commission, and we love what we do-- so if you have questions, fire away.
See you there!
Road Show Schedule
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- Here From Shark Tank?
Geek Chic is on ABC's Shark Tank, air date 4/19/13. If you're new to us, here are the three things you should do.... - Click through and discover all of the privilege associated with becoming a member.
Here From Shark Tank?
If you are here from Shark Tank…
These are the three things you should do…
Poke around and discover that you covet geek furniture.
A geek is simply someone who is obsessively curious about one or more topics. By visiting this page you have exhibited the first stage of geekery. Curiosity. Fanning that curiosity into an obsession is how you earn your stripes.
We are furniture geeks, and are obsessed with high quality, client centered, and specialized function furniture; combining the best of the past with the best of the future.
Not all people are geeks, more’s the pity-- but we believe all people could be geeks.
Join the Fan Club and become a Geek Chic Swell.
If you like what we are doing at here at Geek Chic, there is no better way to be a part of our continued success than joining the fan club.
Click through and discover all of the privilege associated with becoming a member.Give us the opportunity to keep in touch.
Twitter: By following us on twitter you get conversational access to the geek chic brain trust. We were named one of the “100 Geeks You Should Be Following on Twitter” by Wired Magazine, which should tell you we are mildly entertaining, somewhat informative and always respectful of your time.
Facebook: By liking us on Facebook, you get a sneak peek into the process and prototypes of what we are making to bring Chic to Geek.
Email: By signing up for our email list you get alerted to new products, big announcements, and the occasional promotion such as our annual Saturnalias Event.
If you are not here from Shark Tank:
be kind to all of the newbies and we may have some new friends for Friday nights.
Yours,
Robert Gifford
CEO, Geek Chic
The Quick Rundown
Geek Chic has been making lifestyle furniture for geeks since 2008-- starting with gaming tables, and expanding into other geek needs like comic storage, collectibles display, and office retrofitting. Each heirloom quality piece is handcrafted by a small team of dedicated woodworkers in a shop just north of Seattle, WA.
Geeks, by accident or design, are shaping the world-- and Geek Chic is going to be the brand that designs and shapes it with them.
About the Owner
Robert Gifford is a one-man-show of business, design, woodworking, gaming, and all things geek.
Robert is the founder and CEO of Geek Chic, makers of heirloom quality gaming tables, comic book storage, seating, and geek accessories.
Our people
Geek Chic is as much a culture as it is a company, and it's the people and the values together that are building the geek dream. Our crew of dedicated woodworkers is an extraordinary force of hard work and talent. Our valets find themselves not in sales, but education, and they handle it with aplomb. Our research and development team are tip-top engineers, and our artists never starve (because they're designers). Our drivers go cross-country to make sure your furniture is properly set up in your home. And the owner, well, he's done every job we have. Top to bottom, Geek Chic is a pretty special company.
The shop
The Geek Chic woodshop smells like sawdust, and sounds like a piquant blend of progress and victory. Because everything we do is made to order, we don't keep an inventory-- so we've got stacks of raw lumber, more tools than you could shake the original tool at, and and a shop floor full of furniture-in-progress.
The wood
We build our tables out of quality hardwoods. We use Black Walnut, American Cherry, and Hard Rock Sugar Maple, highly desirable woods the world over that we are lucky enough to have sustainably managed right here in the United States.
TABLE ANATOMY
Understanding an evolving species.
TABLE TOP
The TABLE TOP is the upper most surface of a Geek Chic table. It is in the same place as the top of a traditional table. This may seem obvious, however it is good to give context to what is normally there so that it may be compared to what is different. We also refer to the TABLE TOP size when fitting a table into a room as it also indicates the full exterior dimensions of the chosen table.
LEGS
Your table comes with legs. The legs probably look to you like standard, traditional table legs. Unlike many traditional tables, all Geek Chic tables’ legs are removable. This allows you to be able to move your table with minimal problems for standard, traditional sizes. We will double check with you that we can get your table to your desired location if it is 6' in length or longer.
ANATOMY OF THE GAME VAULT
Every table comes with these basic layers.
GAME VAULT
Every Geek Chic table is actually 2 tables in one. The Game Vault is the secondary dropped play area beneath your table's top that makes all Geek Chic tables so awesome. The Game Vault is the whole space under the hardwood leaves or fabric lid also called the game keeper layer.
RABBET
The rabbet is the small 3/8" shelf that the game keepers rest on. It is a good idea to wax your rabbet on a regular basis. (See more in care and feeding.)
EJECTOR ROD
Somewhere along the rabbet of your table you will see the top of a brass rod. This brass rod is where, if you feel below the table, you will feel a button. Push the button up and the rod will pop up. When a game keeper is in place on your table’s top, pushing up on this ejector rod will pop up your game keeper, allowing you to grab hold of and remove it. This is important as it allows safe access to the game vault, as opposed to jimmying your table open with a butter knife, which as it turns out, isn't as safe as you'd think.
VAULT DEPTH
The vault depth is the open space that resides between the underside of any game keeper and the vault floor. Every table offers at least 2 ¼" of this protected space in which to lay out your games-- neatly accommodating minis, boards, cards, auxiliary terrain, and Print Library items like maps and grid/hex overlays. Though 5 different depths are available, they are not available on every table. Don't worry; your Valet will help you with this.
GAME VAULT SIZE
The game vault size is often referred to when your Valet is helping you size your table to your games. Between all of the different styles of tables, we offer 4 different game vault widths and 9 different game vault lengths. Though these different combinations are available, they are not available on every table. Again, don't worry, your Valet is here to help :) Also we will often refer to a table by their game vault size instead of their overall table top size because the games you play are more often dependent on getting the right game vault, not the right exterior or table top size.
ACRYLIC LAYER
The acrylic layer sits right on top of the vault floor. It is a clear piece of 1/8" thick acrylic (Plexiglas is a common brand name) that can be lifted with a suction cup (included). You place your board game, map, grid, hex, etc. underneath it and you have effectively created a wet/dry erase surface. Not only does it keep them safe, flat, and spill-resistant, but it also serves as a whiteboard! Make notes, create a dungeon, mark initiatives, keep score, doodle monsters, or draw radii directly overtop your map or board. And use it to write down who went last-- because with the Game Vault, you don't have to break your game down, you can just cover an in-progress game until your group reconvenes.
SUCTION CUP
Your table comes with a suction cup. The suction cup allows you to lift the acrylic layer on your table. Make sure you lift the acrylic layer from a corner of your table and not from the middle. If you lift from the middle, you will over tax your suction cup and it will break…and you probably won't have lifted your acrylic layer. Attach your suction cup at a corner, then wiggle from side to side a little to break the suction and then lift. Yes, every table comes with a suction cup, even yours.
VAULT FLOOR
The vault floor is the bottom-most layer on your table. It comes in standard white and may be upgraded to bamboo. White is best if you are going to overhead project onto your table, or if it would always be covered and you would never see it anyway. If you are going to see it, we tend to prefer the wood look of the bamboo and *bonus* it is refinishable.
GAME KEEPERS
A game keeper covers the game vault to provide you with a table top surface. Hardwood leaves are game keepers, and so are fabric lids.
HARDWOOD LEAVES
Hardwood leaves are wooden panels that fit together to form what looks like a traditional tabletop. Traditional hardwood leaves are used in an expanding table to fill in the center and create a longer tabletop to accommodate extra guests. On our tables, we chose to build up instead of out: they cover the game vault and provide a dining surface while your game remains safe below. Our leaves are 10'' wide, tongue-and-groove, and feature built-in spring tensioners that ensure the right fit while compensating for the natural expansion and contraction of hardwood through the seasons.
LEAF GUARDS
If you leave one leaf in and you want to use one as a desk, things can get underneath them. A leaf guard is an accessory that supports the leaf and prevents any wayward game pieces from going underneath the leaf.
LEAF DESKS
Leaf Desks work with leaf guards to make a ring of desks around your table. For those who play both very large and very small games, this system helps accommodate both.
GAME VAULT ACCESSORIES
Every table can add these on
INSETS
An inset is an accessory that fits inside the game vault and rests on the acrylic layer or vault floor. Fabric insets come in three different types of fabric in a variety of colors and have fabric tabs built in so that you can remove them from the game vault.
LIDS
A lid is a game keeper accessory that sits on the rabbet. If you have a game being paused in your game vault (say an ongoing RPG), and you would like to play a card or board game on your table, anything with lots of small pieces, then a fabric lid is a good option.
FABRIC LIDS OR INSETS
They come in one piece, have a lightweight foam core, have fabric on one side and a craft surface on the other side. We don't put hardwood on one side and fabric on the other. It is too heavy and you can't maneuver it. Seriously, heavy. There is a reason the hardwood leaves are only 10'' wide.
The fabric side is great for gaming. The fabric allows you to more easily pick up small bits and pieces and prevents too much sliding.
If you are going to do a project that would potentially damage the hardwood leaves of your table…like painting miniatures, using a glue gun, rotary blade, or sharpie…then the craft surface side is your "destroy me" projects side. It's good to have back up.
Fabric Lids vs. Insets
It depends how you want to use your table. This is not an either/or situation; you could have both.
The benefits of a fabric lid include having a removable, replaceable surface with a craft board back for projects. It covers your vault. You can easily play games on top and have a game going underneath.
An inset can be any of the fabrics we use for lids, plus the availability of the Lego inset. Playing inside the Game Vault means your tiny pieces and playing cards don't go skittering off the table (and right into the Sarlacc Pit! I wish you wouldn't keep that thing in the living room, Gary!) and lets you line things up along the edges. Puzzle enthusiasts may benefit greatly from the game vault's containment.
FERROUS INSET
A ferrous inset has white board on one side and metal on the other. They also have two small ribbons on one side that you can use like a pull-tab to be able to remove. Ferrous insets are thinner than our normal insets because they are used in conjunction with Lego insets.
LEGO INSETS
Legos are awesome. Your table is awesome. The two together are awesome to the power of 2.
You can turn a Geek Chic table into a Lego table with some terrain and our ferrous inset. Once the metal plate is in place, add magnetized Lego terrain in whatever configuration you desire. The great part is this isn't permanent and you can still remove all the Lego accessories and use it as a normal Geek Chic table. (Our version of normal anyway!)
We can fill the table with Lego baseplates when you order, or you can use your own and attach some magnets.
FABRIC TYPES
For fabric insets and lids.
Plush Velvet
Great for small pieces! Velvet makes it hard for them to slide around, yet makes it easy for you to pick them up. This fabric has a nap, and is a little softer than the velveteen. We offer five colors: Pecan, Aubergine, Taupe, Merlot, and Navy.
Did you know? "Velvet" isn't what a fabric is made of (like silk or cotton), it describes a particular texture of fabric. By definition, velvet is a woven tufted fabric with evenly distributed threads and a short dense pile. The fuzzy part is called the nap.
Stretch Velveteen
Stretched Velveteen has no nap (when you brush it up or down, it won't look lighter or darker). Cards slide across its surface more easily than the plush velvet. We offer six colors: Navy, Green, Burgundy, Royal Blue, and Black.
Speed cloth
For all you dealt card players out there (poker, rummy, crazy eights…), speed cloth is a low-friction woven surface that allows cards to skip smoothly and quickly across the surface, like you'd find on a poker table. Playing dealt card games on an inset is more comfortable as it gives your arms a ledge to rest on, and saves the dealer from accidentally dealing cards onto the floor-- the sides of the Game Vault stop those kinds of shenanigans. We offer four colors: Burgundy, Green, Blue, and Purple.
PRINTING
GRID AND HEX OVERLAYS
These are clear acetate overlays with a grid or hex pattern on them, used over a map to denote scale and to standardize movement. Our standard sizes are 1”, 1.5”, 2”, 2.5”, or 3” – custom sizes are available.
Geek Chic In The News
- Entrepreneur Magazine 100 Brilliant Companies 2012
Move aside, nerds: Comics are for everyone now--and they're moving out of your parents' basement and into the boardroom. Leading the shift is Franco Arda, founder and CEO of SmarterComics, a publisher of business books that have been reimagined as illustrated texts...
- Wired, Geekdad's 100 Geeks To Follow On Twitter
Twitter has been inundated by, shall we say, “normals.” What was once our little playground has become rather more populated. But that doesn’t make it any less effective a tool for communication. It just means we have to stick together, and keep the geek community thriving.
- Puget Sound Business Journal
This is not virtual reality: Revenues at Robert Gifford’s gaming furniture company Geek Chic grew 380 percent in 2011, with so much business coming in that he had to develop ruses in order to turn it away...
- Robert Gifford on Tabletop Episode 14: Pandemic
Video: In celebration of the upcoming TableTop Day on March 30th, Geek & Sundry presents TableTop: Extended Editions. This week: Pandemic!
- Robert Gifford Extended Interview (Tabletop Episode 14: Pandemic)
Video: Extended Interview from TableTop Episode 14: Pandemic with Robert Gifford.
- Pandemic Extended episode
Video: Pandemic: Morgan Webb, Ed Brubaker, and Robert Gifford Join Wil on TableTop, episode 14
The Process
Current wait time: 6-14 months from deposit to delivery (as of 03/18/2013)
When you place a deposit, your valet will walk you through all the options. You will have several months in the pending queue to contemplate these options and decide what will work best for you.
When you reach the head of the queue, the shop liaison will call to ask if you're ready to go into the Manufacturing Queue
Answer "no", and we'll put your order in carbonite. Answer "yes" and we'll double-check your order with you and arrange to collect the balance.
Then, Geek Chic goes to work building your gaming furniture. When it's almost finished, we'll call to work out logistics.
And then, we home deliver your beautiful hardwood geek furniture.
1) Deposit
Your deposit is important: it secures your place in line and locks in pricing.
Please note that your deposit is transferable, but not refundable. You may apply your deposit to a different order (store credit), keep your order frozen in the Carbonite Queue, or apply for hardship withdrawal.
Wait times range between 6 and 14 months, depending where you live and what you're having made. To keep your wait as short as possible: Deposit when you know you want a table, not when you've made all the decisions! There are far more options than you're aware of, and you'll need to talk it all over with a valet.
2) Valet
Your Valet is your geek furniture expert and advocate, here to help you make informed decisions. They'll walk you through the multitude of possibilities in truly customizable furniture-- guiding you through the process, pointing out features you may want, and advising against unnecessary components and costs. Should you have a unique situation, they may offer you solutions that aren't publicly available.
To ensure a tailored fit, your valet asks questions about you and your interests. What games do you play? Group size? Kids? Pets? Don't be surprised when we ask how tall you and your players are so we can assist you in choosing the best height. We want to build you
a piece that fits your life and your Valet is your expert "tailor".
We don't work on commission. Geek Chic believes that the concept of commission is at odds with customer service. Just like good game design, we don't incentivize behavior we don't want to see played. Your valet is here to help you get the right thing-- not the most expensive thing.)
3) Pending Queue
This is the backlog you are in while you are waiting to be invited into the Manufacturing Queue. Waiting is the hardest part. While you wait, you can continue to solidify your order with your Valet. Now's the time to take a second look at the myriad of configurations and contemplate what will work best for you.
4) Shop Liaison
When you get to the front of the line, you'll be contacted by the Shop Liaison to ask if you're ready to go into the Manufacturing Queue. If you are, they will double-check every detail of your order with you and help you finalize any areas that are still in question before we start ordering your wood. We'll also inform you of any innovations or new products that may have happened since you started your order-- so you don't have to worry that you're missing out.
Once your order is verified, the balance is due.
What if I'm not ready?
The Carbonite Queue
If you're not ready when the shop calls, and you need to delay production, we put your order in the Carbonite Queue. We understand, life is crazy (e.g., your bonus doesn't come until next month, you're getting married, your contractors are running behind, unexpected medical costs, you're moving). Don't worry. We'll freeze your order in carbonite, and the Shop Liaison will assist you when you are ready to thaw out.
5) Manufacturing Queue
Now it gets real. After your table goes into the manufacturing queue, you have a bit of a wait. This process takes 4-6 months. The Shop Liaison will be able to get you the most up-to-date information on your order as it travels through the shop.
6) Logistics
Geek Chic lives just north of Seattle, Washington. We organize our routes carefully, batching deliveries so we don't run amok across the map. The Logistics Liaison will call to verify your location, and discuss the anticipated delivery schedule with you-- so let them know if you'll be out of town or cannot accept delivery, as it will place you on a different route!
The Logistics Liaison will give you a timeframe in which the Delivery Team will depart, and a window of when it will be in your area. Everything is an estimate that can be adjusted due to things like inclement weather, vehicular troubles, unexpected shop delays (a plague runs through the shop for 1d4 days), etc. The Logistics Liaison will keep in contact and let you know if the schedule changes for any reason.
7) Home Delivery
The Delivery Team is the cross-country driving duo of song and legend who will deliver and install your furniture. When our delivery vehicle embarks on its epic journey to Your House, the team will keep you apprised of their progress on the road.
We give a "window" for arrival, as inclement weather, gridlock, a surprisingly time consuming delivery, and other unforeseen events can play a randomizing role in our delivery schedule (we roll 2d10 and consult a table just like everyone else). Your Delivery Team will keep in contact and let you know if the schedule changes for any reason.
Your Geek Chic Delivery Duo will bring your furniture into your home, assemble it, remove the packing, and do a final Quality Assurance evaluation-- making sure it meets our expectations and exceeds yours.
8) The Happy Ending
You survived the wait and the reward is: It's all yours. Welcome to the world of custom, handmade, heirloom quality geek dream furniture!
Sales
For new orders, customer inquiries, and bespoke items.
Press
For articles or interviews.
Hiring
Do you really want to work for Geek Chic? Take a look at our job postings, and convince us.
Address & Social Media
Twitter @geekchiclabs
Facebook GeekChicHQ
Geek Chic Woodshop
Geek Chic 711
100th St SE
Everett, WA 98208
Visits are by appointment only! We cannot stress that enough.
We are a fully functioning woodshop.
Please contact sales@geekchichq.com to arrange a tour of our facilities.
Careers at Geek Chic
By most accounts, working at Geek Chic is awesome. These accounts are compromised by what modern researchers have coined as Stockholm Syndrome. On the other hand, we’re always hearing how everything from Sweden is better, so we can rationally assume it’s the best syndrome to have. Only the best for Geek Chic employees!
The following is a wish list of sorts. It’s short on the kind of requirements you will find on other websites who falsely advertise “careers”. It’s also short on the kind of details that make you comfortable and assured you want the job in the first place.
Not scared? Perhaps you would like to share a cup of Kool-Aide with like minded automatons. Just send an email with the job title described below, or made whole from your imagination. This email should include a mostly meaningless resumé, with a cover letter describing what you are obsessively curious about. Minus points for pandering.
Good Luck!
Special Operations
Project Managers
We have a startling need for project managers. The need is so dire that we have an entire department dedicated to it. If you are interested in making Geek Chic’s trains run on time, I am certain we will be powerless to stop you.
Marketing
Valets
Valets come in many forms, but there are some consistent traits. Valets can listen to a customer’s wants and determine a customers needs. Always focused on the perfect item for them, they are the customer’s advocate and guide in every step of the process. Some of the valet jobs are:
Logistics liaison
Planning routes, talking to customers to update delivery times and schedule delivery.
Bespoke liaison
Working as a client advocate with R&D to bring custom projects from inception to completion.
Intake valet
Helping customers make initial decisions, and get inside the manufacturing queue.
Shop Liaison
Confirming orders with customers and putting them into the manufacturing queue
Road Show
Photographer
We are difficult to photograph. Interested in the challenge?
Product Photographer
Roadshow Photographer
Propaganda Videographer
Production Artists
When we say production artist we don’t mean cogs that mesh into our art/sausage extruder. We mean artists that produce small batch, hand ground, artesian saussiche.
Laser production artist
If you were to replace pencils with laser scalpels… well, we did.
Environment Artist
But how will it look in the room? Have answers.
Print Specialist
I only know one kind of bleed. You should know more.
Interior Designer
Needs to have the feel for the valence of a valance.
Info Graphics/ Data Visualization Specialist
Information needs to be communicated. Complex concepts can be grasped with the right visualization.
Press Liaison (or) PR firm
We’re not positive that tooting our own horn is within the bounds of decency, but we intend to do it anyway.
Money
Money Guy
Looking for a Roy Disney. If this is you, lets talk.
Book Keeper
Waterfowl is at its best in lines. Numbers are at their best in columns. We can beat entropy, with a little elbow grease and a can-do attitude!
Executive assistant
Have you ever read The Mosquito Coast and longed to be a part of the story? I have a job for you.
R&D
CAD Champion
Sure you can make an functional 3-dimensional representation of it-- but can I change the dimensions and the drawer configurations and still get an automated cut list?
Maintenance and repair specialist
The shop may not look like much, but she's got it where it counts. Looking for the Chewbacca to our Millennium Falcon.
Systems & Automation designer (not robots)
It’s all programming.
Instructional Designer
We have things called enchiridions. If you are compelled to work on such things, this job is for you.
Multi Disciplinary Designers
Design know-how in a broad spectrum plus a passion for getting your hands dirty qualifies you.
Production
Woodworkers
Always accepting the resumés of those who live by the epigram: the life so short; the craft so long to learn
Delivery/ Convention Drivers:
In this job you get to play Geek Santa Claus-- criss-crossing the country, delivering joy to anxious geeks, and figuring out how to get an Alexandria Codex through a chimney.
Policies
Every company has a vault of arcane policies, and we are no exception.
Home Delivery
We hand deliver our furniture for these reasons:
- 1. Minimize possible transit damage to pieces that would take months to replace.
- 2. It also allows us to set up the furniture in your home, do a final QA and answer any questions you may have.
- 3. We can re-use the shipping materials and not charge you for them (and you don't have to figure out what to do with the crate now.)
- 4. We can offer this service at cost. A traditional freight and crate carrier typically costs two to three times as much as we do.
Locations
We currently deliver our custom furniture within the continental 48 states, Canada & Alaska. If you need one of our tables internationally, read about our International Shipping Policy below.
Shipping Costs
Costs are dependent upon location; ask your Valet about current estimated shipping to your area. Minimum delivery rates are $100, Maximum delivery rates are $1000 per item in our catalogue. It depends on the amount of space your order takes up in the vehicle and your location. We live on the west coast. So a good guideline is $500-$600 dollars for a 4' x 6' Emissary to the east coast. $800 to $1000 dollars for a Sultan delivered to the east coast. Costs diminishing as you work your way back to the west.
Standard Home Delivery Includes
Our employees will arrive at one delivery location per order charged, unpack, place items in one designated area, remove all packaging debris, and ensure there is no damage to the item(s). A brief instruction about functions of the furniture is included.
Our delivery team will move your order up or down one flight of stairs that can reasonably accommodate your order.
If your order does not fit in the stairwells or elevators, etc. we are not responsible for placement of the item(s).
It is the clients responsibility to have the path to delivery cleared and the delivery location cleared for delivery.
Non-Standard Home Deliveries
If you have more than one set of stairs, tight corners, dropped ceilings, a small elevator, etc. you may still qualify for a Non-Standard Home Delivery. In these situations you would send a series of measurements and pictures to your Valet. Sometimes it requires either an alternate crate, or complete un-crating of your piece in order to get it to the space. Your Valet will check with Logistics and then go over the options and any additional costs with you.
Should Shipping Damage Occur
Our Geek Chic delivery staff will take the appropriate measures to repair the damage. If the repair can not be accomplished on-site, the workshop will handle refinishing or replacement of pieces-- or in severe cases, replacement of the entire piece. Don't worry, this doesn't really happen. We just want you to know we would take care of you if it did.
FAQ
Is the table dropped off in my driveway?
No. We handle all our own freight so no one drops a multi-thousand dollar table off in your driveway and leaves it there. Our delivery team is there to make sure you get your table and it's set up in your home-- part of the ordering process includes making sure you are expecting us when we arrive.
Does my furniture come in one piece?
No. The legs are detachable form the tables. The drawers are removable from the storage pieces. The acrylic and hardwood leaves are removable. This allows us to maneuver pieces more easily during installation.
How can we be sure it will fit?
Part of the ordering process is ensuring that your table will fit. You'll be going through your halls, doors, stairwells, and landings with measuring tapes, and planning the route it will take through your home to your living room/kitchen/tablinum. You don't want to buy a table you can fit up the stairs, but not around the corner with two people lifting it! We work with you to help make sure the path is clear and the size is right.
Shipping
International Shipping:
We can ship all of our Marketplace items to anywhere in the world.
Our furniture is another matter. We have taken a few international orders at this time and have experimented with some international shipping methods.
We don't currently have accurate, or even general estimated pricing on what shipping will cost. We are in the process of negotiating shipping through several companies. We all looking for the best deal that will get our handmade furniture safely to our customers homes. Even with an established relationship with negotiated rates, international shipping will be a significant cost.
If you have a shipping service you use currently we can of course work with them.
If you are interested in joining the international queue here are the steps to take:
Deposit: You place a deposit through the website on your choice of furniture.
Customizing your order: We then assist you in configuring/customizing your order (finding you the right size, optimal features, making sure the size can get into your home...:-)
Pending Queue (Our back log): We wait…when your order gets to the top of the line you are invited to go into the Manufacturing Queue.
Putting the Order into the Manufacturing Queue: To put your order into Manufacturing we would need to complete our estimate on shipping costs. **if you find out what the shipping will be and would like a refund, we can do that for international clients as long as we have not already started making your piece. Once an estimated shipping is agreed to, then the Shop Liaison double-checks your order to makes sure that you are getting the most optimal style, configuration and features for you. They then collect the remaining manufacturing payment. The order is then sent to the shop and they start the process by ordering your wood and planning for the details of making your furniture.
Baby Photos: Once your order is made, the Shop Liaison sends you snapshots of the epic journey your furniture took in its making. :)
Shipping & Delivery: When your piece is completed, we will get the finalized shipping cost and collect any remainder or reimburse any overage. We send the piece off the you and you live happily ever after with your Geek Chic furniture!
Overall, our pieces are very sturdy, durable and heirloom quality. (We also use a conversion varnish, which is a catalyst finish that they use on bars, kitchens and bathrooms to keep out moisture.) So we are not worried about them making the trip, we are just uncertain on the cost it would take to get them to our clients. So if you would like to take this journey with us, we would be more than happy to take this journey with you.
Ordering Custom Furniture
Our custom furniture is made to order, and orders are non-cancelable, non-returnable and non-refundable with the exception of manufacturer defects or damages. (Non-visible defects and accidental damage are rare, but be assured we will make things right if they should occur with your furniture). Customers will have 72 hours from placement of deposit to cancel. After 72 hours the deposit will be retained by Geek Chic and cannot be refunded.
We are not monsters. The deposit policy is in place to protect both parties. If life throws you a curve, contact your valet to discuss possible options, including deposit transfer options, the carbonite queue, or hardship withdrawal.
To place a custom order, contact sales@geekchichq.com One of our valets will confirm the details of your order.
Checks
If you are mailing a check, we must receive it within 7 days of the online invoice or telephone order to ensure your place in line. Production time will vary for custom furniture orders upon demand. Please email with any questions, or call your valet.
Forms of payment for custom purchases:
All payments must be in U.S. funds and drawn on a U.S. bank only. We accept credit cards, checks, paypal, and money orders. Credit card orders are processed same day. Orders using check or money order take 5-10 business days to process from date of deposit. A $25.00 charge will be assessed for any check returned for insufficient funds.
Make checks/money orders payable to:
Geek Chic
711 100th Street SE
Everett, WA 98206
Canceling Orders
Customers will have 72 hours from placement of deposit to cancel. Custom orders cannot be cancelled once they are put into production. No exceptions.
Returns and Exchanges
We do not accept returns on custom items. If an item has been damaged in shipping, once your claim is filed by our delivery service, we will commence production of your replacement. If a manufacturing defect is found, we will arrange a repair or replacement.
Privacy Policy
No information provided by you to Geek Chic will be sold, shared or traded: in full or in part. We treat your personal information with the utmost confidentiality.
The Emissary
Quick Overview
Overview
The Emissary is just that-- our diplomat, our ambassador. Its fine features and versatility get its visa stamped for dining rooms, living rooms, kitchens, dining rooms, dens, and family rooms. (If you had a ballroom, it would learn to waltz.) Equally versed in dining and gaming, the Emissary smoothly mediates the transition between the two.
This dual-surface table is here to expertly facilitate your needs. Bring your hobbies out of the garage and your games out of the closet—laptops, art projects, sewing, puzzles, paperwork, card games, minis, and meals are all at home here.
For the first time, you don't need to compromise; you can have a table that is beautiful and functional. No matter what your need of the moment is-- The Emissary serves as an invitation to break bread and share in what truly defines our lives.